TELOR AITEND

Enterprise intelligent support with RAG chat, assistants, REST tools and multi-tenant governance.

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Enterprise intelligent support

TELOR AITEND

Intelligent support

From documents and processes to contextual answers

TELOR AITEND centralizes knowledge, powers per-company assistants and connects tools with traceability.

Q Current policy

Source Manual v3

Confidence High

Status Resolved

Query

Knowledge

RAG / Tools

!Alerts

↗Chat

▦Audit

Response

What it solves

Scattered knowledge and support without context

Teams waste time searching policies and manuals across channels. AITEND unifies documents, RAG conversation and assisted automation with enterprise governance.

Fragmented knowledge

A live base of documents and FAQs aligned to real operations.

Generic answers

RAG chat using your sources, not invented responses.

Manual integrations

REST tools to connect systems and automate steps with traceability.

No governance

Multi-tenant, roles, audit and control for demanding teams.

Modules & capabilities

Assistants, documents, chat and automation

Assistants

Per-organization assistants with instructions, visibility and team policies.

Document management

Documents, versions and ingestion for operational knowledge.

RAG chat

Conversation with context retrieval from authorized sources.

REST tools

HTTP integration with execution logging and traceability.

Dashboard

Operational visibility, key metrics and service status.

Audit & real time

Action logging and live updates via SignalR when applicable.

RAG

Real context

Multi

Isolated tenant

REST

Integrable tools

24/7

Continuous support

How it works

How AITEND works

Workflow

From live traffic to stored events, classified routes and operational outputs.

1

Registration

Commercial request and environment prepared for governed activation.
2

Configuration

Assistants, instructions, visibility and policies per team.
3

Knowledge

Document upload, ingestion, chunks and vector store for RAG.
4

Operation

Chat, REST tools, notifications and audit in production.

For helpdesk & operations

Traceable answers based on current documentation.

For management & compliance

Multi-tenant, full audit and integrations under contract.

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TELOR

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Why choose us

Excellence backed by experience

Our pillars, metrics and approach to measurable telecom outcomes.

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Case studies

Results you can measure

Real stories from organizations that optimized telecom with GEXTOR.

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Ready to optimize your telecom operation?

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