Av. Abraham Lincoln 617, Piantini, Santo Domingo, RD.

TELOR AITEND

TELOR AITEND

Support intelligent entreprise avec chat RAG, assistants, tools REST et gouvernance multi-tenant.

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TELOR AITEND

Support intelligent entreprise

TELOR AITEND

Intelligent support

From documents and processes to contextual answers

TELOR AITEND centralizes knowledge, powers per-company assistants and connects tools with traceability.

Q Current policy
Source Manual v3
Confidence High
Status Resolved

Query

Knowledge

RAG / Tools

!Alerts
Chat
Audit

Response

What it solves

Scattered knowledge and support without context

Teams waste time searching policies and manuals across channels. AITEND unifies documents, RAG conversation and assisted automation with enterprise governance.

Fragmented knowledge

A live base of documents and FAQs aligned to real operations.

Generic answers

RAG chat using your sources, not invented responses.

Manual integrations

REST tools to connect systems and automate steps with traceability.

No governance

Multi-tenant, roles, audit and control for demanding teams.

Modules & capabilities

Assistants, documents, chat and automation

01

Assistants

Per-organization assistants with instructions, visibility and team policies.

02

Document management

Documents, versions and ingestion for operational knowledge.

03

RAG chat

Conversation with context retrieval from authorized sources.

04

REST tools

HTTP integration with execution logging and traceability.

05

Dashboard

Operational visibility, key metrics and service status.

06

Audit & real time

Action logging and live updates via SignalR when applicable.

RAG
Real context
Multi
Isolated tenant
REST
Integrable tools
24/7
Continuous support

Comment ça marche

How AITEND works

Register your organization, configure assistants, load knowledge and automate with control.

Flux de travail

Du trafic live aux événements stockés, routes classifiées et sorties opérationnelles.

  1. 1

    Registration

    Commercial request and environment prepared for governed activation.

  2. 2

    Configuration

    Assistants, instructions, visibility and policies per team.

  3. 3

    Knowledge

    Document upload, ingestion, chunks and vector store for RAG.

  4. 4

    Operation

    Chat, REST tools, notifications and audit in production.

For helpdesk & operations

Traceable answers based on current documentation.

For management & compliance

Multi-tenant, full audit and integrations under contract.

Expérience TELOR

TELOR AITEND est la plateforme SaaS TELOR pour le support intelligent entreprise avec gouvernance.

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