GEXTOR

GEXTOR Calls

Monitor inbound, outbound and internal calls by extension with real-time visibility, alerts and operational reports.

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Real-time management

GEXTOR Calls

Partner program

Seller, reseller or implementer — join TELOR and earn on software and technology solutions.

Partner program

Real-time monitoring

From call traffic to alerts and reports

GEXTOR captures voice events, stores them securely, classifies traffic and routes outcomes to alerts, reports and dashboards.

CDR EXT-2048

Extension 2048

Direction Inbound

Duration 04:32

Call traffic

Operational store

Records · 12.4k

Storage capture

Classification & routing

! Alerts

↗ Reports

▦ Dashboards

Alerts & reports

What it solves

Full visibility over voice operations

Operations teams often lack real-time insight into call traffic. GEXTOR monitors by extension and detects anomalies.

Traffic blind spots

See trunks and extensions without waiting for end-of-day reports.

No extension detail

Track inbound, outbound and internal usage per extension.

Late anomaly detection

Get alerts when patterns or quality change.

Key modules

Monitor, analyze and act on every call

Real-time dashboards

Live view of activity and service status.

Directional tracking

Separate inbound, outbound and internal traffic.

Extension & trunk reports

Drill down for audits and planning.

Alerts & quality KPIs

Configurable thresholds for volume and failures.

24/7

Live monitoring

100%

Extension traceability

< 1 min

Alert response

Call directions

How it works

Voice operations with operational clarity

GEXTOR Calls connects live voice activity with analytics for supervisors and operations.

Workflow

From live traffic to stored events, classified routes and operational outputs.

1

Call traffic

Monitor inbound, outbound and internal activity by extension.
2

Storage capture

Persist CDR and voice events with full traceability.
3

Classification & routing

Classify traffic and route events to the right process.
4

Alerts & reports

Deliver alerts, reports and dashboards to teams.

For supervisors

Live dashboards and quality alerts.

For operations

Extension traceability and integration with billing.

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TELOR

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Why choose us

Excellence backed by experience

Our pillars, metrics and approach to measurable telecom outcomes.

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Case studies

Results you can measure

Real stories from organizations that optimized telecom with GEXTOR.

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Ready to optimize your telecom operation?

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