GEXTOR

GEXTOR ATM

ATM network monitoring and management with alerts, fleet management, operational traceability and availability SLA indicators.

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Real-time management

GEXTOR ATM

Partner program

Seller, reseller or implementer — join TELOR and earn on software and technology solutions.

Partner program

ATM networks

From network events to alerts and reports

GEXTOR ATM captures terminal and link events, stores them with auditable retention, classifies incidents by severity and routes alerts, reports and availability KPIs to operations and support.

ATM ND-8841

Status Online

Transactions 1,284

Alert Low stock

Terminal

Storage

Classification

!Alerts

↗Reports

▦KPIs

Alerts & reports

What it solves

Full visibility over ATM networks

ATM networks require continuous availability. Without centralized monitoring, failures are detected late, support arrives without context and SLAs are missed without traceability.

Out-of-service terminals

Detect outages, link degradation or dispenser failures before end users are impacted.

Fragmented data

Consolidate network events, transactions, alarms and support tickets in one platform.

Slow response

Automatic alerts with context (location, error, history) for field teams and NOC.

Unmeasured SLAs

Track uptime, recovery time and contractual compliance with exportable reports.

Key modules

ATM network monitoring and management

Network monitoring

Live status of terminals, links, sensors and critical components by zone or fleet.

Events & incidents

Classified logging of failures, alarms, anomalous transactions and support tickets.

Fleet management

ATM inventory, firmware, location, maintenance contracts and vendors.

Alerts & escalation

Configurable thresholds, severity escalation and field team notifications.

Availability KPIs

Uptime, transactions, MTTR, open incidents and SLA compliance per client.

Operational reports

NOC dashboards, availability reports and audit for financial institutions.

24/7

Monitoreo de red

99%+

Objetivo de disponibilidad

< 1 min

Detección de alertas

Full

Trazabilidad operativa

How it works

ATM operations with actionable data

GEXTOR ATM turns terminal events into clear information for network operations, field support and management.

Workflow

From live traffic to stored events, classified routes and operational outputs.

1

Capture

Receive status, transaction, alarm and telemetry events from each terminal and link.
2

Storage

Centralize logs and metrics with auditable retention and correlation by ATM or zone.
3

Classification

Prioritize incidents by severity, impact, SLA or failure type (network, hardware, security).
4

Resolution

Trigger alerts, assign tickets, generate availability reports and close with traceability.

For network ops (NOC)

Live fleet map, down terminals, degraded links and incident trends.

For support & management

Early alerts with context, recurring failure history and SLA compliance reports.

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Why choose us

Excellence backed by experience

Our pillars, metrics and approach to measurable telecom outcomes.

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Case studies

Results you can measure

Real stories from organizations that optimized telecom with GEXTOR.

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